پایان نامه بررسی رابطه بین عدالت سازمانی و کیفیت زندگی کاری با رفتار شهروندی سازمانی در اداره کل پست

منابع انگلیسی

1. Abeka G & Atinga R, (2013). Exploring the link between organizational justice and job satisfaction and performance in Ghanaian hospitals Do demographic factors play a mediating role? International Journal of Workplace Health Management, Vol. 6 No. 3, pp. 189-204
2. Agarwal U, (2014). Linking justice, trust and innovative work behavior to work engagement, Personnel Review, Vol. 43 No. 1, pp. 41-73
3. Armstrong, M. (2016). A Handbook of Human Resource Management Management Practice,10th Edition,Kogan PAge ltd.
4. Asgari, M.H., Taleghani, M., Abadikhah, S. (2012). The relationship between quality of working life with organizational citizenship behavior of office of education staff in Rasht city. Journal of Basic and Applied Scientific Research. 2, 3547-3551.
5. Biemenstok et al, (2015), Organizational citizenship behavior and service quality, Journal of service marketing, Vol.17 , No 4 , pp. 1123-1137
6. Brouce,E.M. (2015). A Win Paradigm for Quality of Work life and Business Performance,Human Resource Development Quarterly. http://eric.ed.gov/EricWebportal/custom/portlets/recordDetails/detajsp?nfpb=true&ERICExtsearch search Value 0=Ej572956&ERIcextsearch searchtype 0=no&accno=Ej572956
7. Buchanan, D. A. (2008). You stab my back, L, ll stab yours: Management experience and Perceptions of organization political behavior, British Journal of management, 19 (1):49-64.
8. Cascio,W. F. (2015). Managing Human Resources:productivity,Quality of Work life,profits.7 Edithion.McGraw-Hill http:www.ua.es/centros/economicas/vri/ibp/02/pdf.
9. Castero, J. (2016). Battling the Enemy within Time. http:www.time.com/time/magazine/article/0,9171,960910,00,html?internalid=ACA
10. Castro C et al, 2008, The influence of employee organizational citizenship Behavior on customer loyalty, International journal of Service industry management , Vol.15 No.1, pp. 1254-1263
11. Chadiha, L. (2014). Empowering African Amerucan Women informal caregivers. A literature Synthesis and Practice Strategies. http://goliath.ecnext.com/coms2/gi 0199-707859/Empowering- African-american-women-informal.html
12. Chenevert D et al, 2013, The role of organizational justice, burnout and commitment in the understanding of absenteeism in the Canadian healthcare sector, Journal of Health Organization and Management, Vol. 27 No. 3, 2013, pp. 350-367
13. Chu, J., & Kessler, S. R. (2008). “Employees’ Distributive Justice Perceptions and Organizational Citizenship Behaviors: A Social Exchange Perspective”. Review of Business Research, 8(6).
14. Cohen-Charash, Y., Spector, P. E. (2011), the role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes ,86(2):278-321
15. Cropanzano R & Byrne S, (2014).  The relationship of emotional  exhaustion  to work attitudes , job performance rating  and organizational citizenship behavior 50^th conference of society for industrial and organizational  Psychology in new Orleans
16. Cropanzano R et al, (2015). Original Contribution Moral Virtues, Fairness Heuristics, Social Entities, and Other Denizens of Organizational Justice, Journal of Vocational Behavior, Vol. 58,pp. 164–209
17. Davies, L. E., Levine, M. F. and Taylor,J.C. (2014).DEfining quality of Working Human Relations. http://hum.sagepub.com/ cgi/content/abstract /30/2/155?ck=nck
18. Dessler, G. (2013).Human Resource Management.6th Edition. Perantice Hull.
19. Devonish, D; Greenidge, D. (2010). “The Effect of Organizational Justice on Contextual Performance, Counterproductive Work Behaviors, and Task Performance: Investigating the Moderating Role of Ability-Based Emotional Intelligence”. International Journal of Selection and Assessment, 18(1), 75 -86.
20. Dyne L & Ang S , (2010). Organizational citizenship behavior of contingent Workers in Singapore, Academy of managerial journal , Vol.41, No 6 , pp. 692-703
21. Elizur, D. Shye. S. (2016). Quality of Work Life and Its Relation To Quality of Life, Applied Psychology: An International Review.
22. Everton, W. J.; Jolton, J. A; Mastrangelo, P. M. (2014). “Be Nice and Fair or Else: Understanding Reasons For Employees’ Deviant Behaviors”. Journal of Management Development, 26(2), 117-131.
23. Fernandez,E.c. (2006). Quality of Work life.Salvador.Ba.p.96
24. Filipo,Edwin.B. (2017).Personnel management.sixth Edition.McGraw-Hill.international Edition.
25. Fondacaro M et al, (2011), Identity Orientation, Voice, and Judgments of Procedural Justice During Late Adolescence, Faculty Publications, Department of Psychology, Vol.1,No. 1, pp. 987-997
26. Fox, J. (2016). Employee improvement an Apprentice Model http://www.members:tripod.com/j-fox.thesis.htm.
27. Ganjinya, H; Goudarzv, Chegini M; Ghaffarzadeh A. (2010). “Effects of Perceived Organizational Justice on.
28. Gonsior, T. (2014). Quality of Work life.Ministry of Social Affairs Press.P.24
29. Hellriegel, D., Slocum, J. (2012). Management. Seventh edition, Ohio: South-Western publishing.co.p.27
30. Joshi, S. (2012).Work-life Balance:ACase of Social Responsibility or Britain at Work.london:Rutledge.p.21.
31. Kilchrist E & Block W, (2016). Distributive justice, International Journal of Social, Economics, Vol. 33 No. 2, pp. 102-110
32. Kleirman, L. S. (2010). Human Resource Management,A Tool for competitive Advantage West Publishing company.p.254
33. Kray L & Lind E , (2015). The injustices of others: Social reports and the integration of others’ experiences in organizational justice judgments, Organizational Behavior and Human Decision Processes, Vol.89, pp. 906–924
34. Lowe, G.S. (2017).The quality of work:A people-centered agenda. Canada:Oxford University Press.
35. Marcel, J. P.and Dupuis, G. (2014).Quality of work life:theoertical and methodological problems,and presentation of a new model and measuring instrument,social indicators Research.p.77
36. Markoczy L., Xin, K. (2004), “The virtues of omission in organizational citizenship behaviour”, university of californial.
37. Miller, S. (2017).”Innovative Human Resource Management for Employee productivity.
38. Molleman,E and Niepce,W. (2008).Work design issues in lean production from a Sociotechnical systems perspective:Neo-taylorism or the next step in Sociotechnical Design?Human Relations.p.51
39. Moorman, R.H., Blackely, G.L., & Niehoff, B.P.(2014). Does Preceived Organizational Support Mediate the Relationship between Procedural Justice and Organizational Citizenship Behavior? Academy of Management Journal. 41: 351-357.
40. Morin, E. M. (2012).Organizational effectiveness and the meaning of work(chap.1),into C.pauchant ET.al.,In search of Meaning.Meaning World.Jossey -Bass,san franciso(usA).p.4
41. Morin, E.M. Wilfrid, M. (2013).Quality of work life and Firm performance,The Case of Teknika http://www.fgvsp.bv/iberoamerican/papers/0476-606-teknika%20case estelle%20Morin.pdf
42. Nadiri, H.; Tanova, C. (2010).An Investigation of the Role of Justice in Turnover Intentions, Job Satisfaction, and Organizational Citizenship Behavior in Hospitality Industry. International Journal of Hospitality Management , 29: 33- 41.
43. Nazir, M. S.; Aslam, M. S.; Nawaz, M. M. (2011). Mediating Role of LMX in Distributive Justice Organizational Citizenship Behavior Relationship: Evidence from Pakistan. European Journal of Social Science , 25 (3): 59- 68.
44. Neihoff, B.P., & Moorman, R.H., (1993). Justice as a mediator of the relationship between method of monitoring and organizational citizenship behavior. Academy of Management Journal, 36, pp: 527-556.
45. Orang D. (2013). Organizational citizenship behavior: The good soldier syndrome, Academy of Management Journal, Vol.4,No.2, pp.323-336
46. Oshagbemi, T. (2005),Correlates of pay satisfaction in higher education. International Journal of educational management, 14(1), 31-39.
47. Podsakoff, P.; Mackenzie, S. B; Paine, J.; Bacharach, D. (2013). “Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research”. Journal of management, 26. 513-563.
48. J. (1995).Empowerment meets narrative:Listening to stories and creating setting,American journal of community psychology of community psychology http://www.springerlink.com/index/c618574656467787.pdf
49. Rethinam, G. S.; Ismail, M. (2015). “Constructs of Quality of Work Life: A Perspective of Information and Technology Professionals”. European Journal of Social Sciences, 7(1). 58 – 70.
50. Robbins, S. P. (2009).Organizational Behavior: concepts,controversies,and Applications.New Jersey:Prentice Hall.
51. Roberts K, 2011, Police interviews with terrorist suspects: risks, ethical interviewing and procedural justice, The British journal of forensic practice, Vol.13, No.2, pp.124-134
52. Sandrick, K. (2013).putting the emphasis on employees as an award. winning employer, Baptist health care has distant memories of the workforce shortage,trustee.p.6
53. Semsar A. Golparvar M; Atashpour H. (2012). “Peeroriented and Procedural Justice, Interactional Justice and Organizational Citizenship Behaviors of Employees in Several Industrial Complexes”, Knowledge & Research in Applied Psychology, 12(2).
54. Shah N, (2011). A study of the relationship between organizational justice and employee readiness for change, Journal of Enterprise Information Management, Vol. 24 No. 3, pp. 224-236
55. Shamir, B. Salomon I. (2017). Work-At-Home And The Quality Of Working Acad.managehttp://links.jstor.org/sici?sici=03637425(198507)10%3A3%3c455%3AWAToow%3E2.0.co%3B2-m
56. Thurman,J.E. (1977).job satisfaction:An international overview. International Labor Review.
57. Walton R. E.(2005).Quality of work life (Qwl)Measurement
58. Walton, R. E. (1975). “Criteria for Quality of Working Life. Associates (Eds.) The Quality of Working Life, The Free Press, New York, NY, 1. pp91-104.
59. Wang X et al, (2012). The impact of organizational justice on work performance Mediating effects of organizational commitment and leader-member exchange, International Journal of Manpower , Vol. 31 No. 6, pp. 660-677
60. P.B. (2014).job characteristics and mental Health.psychology at work.london penguin book.
61. Waytt, T.A and Chay . Y. W. (2016). Perception Of Quality Of Work Life. A study of singaporean Employees Development.
62. Wendy A & Anjali M, (2013). Environmental Justice and Information Technologies: Overcoming the Information Access Paradox in Urban Communities, Maxine Goodman Levin College of Urban Affairs, Vol.8, No.14, pp. 573-585
63. Yilmaz, K.; Tasdan, M. (2008). Organizational Citizenship and Organizational Justice in Turkish Primary Schools. Journal of Educational Administration , 47 (1): 108- 126.
64. Zhang L, Nie T.; Luo Y. (2009). “Matching Organizational Justice with Employment Odes: Strategic Human Resource Management Perspective”, Journal of Technology management, 4(2). 180-187.
65. Zheng W et al, (2011). Performance appraisal process and organizational citizenship behavior, Journal of managerial psychology, Vol.27,No 7, pp.732-752
66. Zoghbi P et al, (2012). The role of anomia on the relationship between organizational justice perceptions and organizational citizenship online behaviors, Journal of Information, Communication & Ethics in Society, Vol. 7 No. 1, pp. 72-85.